Privacy Policy

Last Updated: January 19, 2026

Welcome to Urban Ease. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our mobile application.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: Name, phone number, email address, and postal address when you request a quote, sign up for services, or contact us.
• Location Data: We may collect your precise or approximate location (GPS) to help you find nearby EV charging stations or solar service feasibility. This is optional and requires your consent.
• Usage Data: Information about how you interact with our app and website, including pages visited, time spent, and device information.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and improve our solar and EV services.
• To communicate with you regarding updates, offers, and customer support.
• To personalize your experience, such as showing relevant solar savings or local charging stations.
• To comply with legal obligations and enforce our terms.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., installation partners).
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet constitutes 100% security.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@urbanease.pro
Address: 2nd Floor, Maharaja Kameshwar Complex, 201, Fraser Rd, Patna, Bihar 800001